Service Delivery and Timelines
Catalyze Now provides consulting, systems implementation, technology integration, automation, workshops, training and digital products.
Delivery timelines vary depending on the service, scope, complexity and requirements of each engagement.
Consulting and Project Work
Project timelines are confirmed before work begins and included in the relevant proposal, scope of work, agreement or invoice.
Smaller consulting or implementation engagements may be completed within a few business days, while larger systems and custom projects may require several weeks or longer.
These are general examples, not guaranteed delivery commitments. The actual timeline for each engagement will be communicated before the client accepts the proposal or project terms.
Workshops and Training
Workshop and training dates are agreed with the client before confirmation.
Preparation, delivery dates and any supporting materials will be communicated as part of the booking or proposal process.
Digital Products
Digital products, templates, guides and downloadable resources, where offered, are normally made available immediately or shortly after successful payment, as specified on the relevant product page.
Where delivery is delayed because of a technical issue, Catalyze Now will assist the customer as soon as reasonably possible.
Changes to Delivery Timelines
A timeline may change because of scope changes, client delays, third-party dependencies, technical issues or other circumstances affecting delivery.
Where this occurs, Catalyze Now will inform the client and provide an updated timeline where appropriate.
Changes to agreed scope or delivery arrangements will be handled in accordance with the relevant agreement and applicable law.
Contact
For questions about delivery timelines, contact:
Telephone: +27 69 851 8810